Talk to a real person
Whether you're a family weighing up options, an owner thinking about listing, or somebody who just needs a hand with an account — start here.
Typically answered within one business day
Fastest route
List your facilityCreate an owner account and add your home — you can start the listing before you pay for anything.Get startedLooking for caregiver workApply once and we route you to licensed homes hiring in your area.Apply nowAlready have an accountSign in and use support chat — our team can see your account and answer faster.Sign inBefore you write
Answers to what we're asked most
If one of these covers it, you have your answer now instead of tomorrow.
How quickly will I hear back?
Most messages get a reply within one business day. If you already have an account, support chat is faster — our team can see your listings and history there.
Does it cost families anything to use RCFE Connect?
No. Searching, comparing, saving homes, and contacting a facility are free for families. Facility owners pay for their listing, which is what funds the directory.
I own a facility — how do I get listed?
Create an owner account, add your facility, and submit it for review. Our staff check the details before it goes live, so families only ever see reviewed listings.
How do I update or remove my listing?
Sign in and edit it from your dashboard. Substantive changes go back through a short staff review before they appear publicly.
Can you recommend a specific home for my parent?
We do not place residents or take referral fees for individual matches. What we can do is help you use the directory well — filters for care type, budget, location, and live bed availability.
Prefer to start with a listing? Create an owner account